Site cancellations
We had booked a 10 day holiday at the Culloden site near Inverness,but as the weather has been so bad in Scotland this summer! (the worst so far in 43 years) we were not confident that we would be able to complete the journey of 180 miles without experiencing
some severe weather. We constantly watcher weather bulletins on BBC and other forecasters and it didn't look good for the period of our holiday. We have been caravanning for years now (16 years with the Caravan Club) so bad weather doesn't usually bother us
but the weather this year has been atrocious. To cut a long story short we were penalised for cancelling our holiday within a 72 hour timeframe and given a "red card". I know that these warnings are computer generated but given three of those and your membership
could be withdrawn.Do you think that there could be a way of sending a personal Email from club H.Q. that would give us a way of explaining our last minute cancellation?