Knaresborough arrival time

David2115
David2115 Club Member Posts: 548
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edited March 2015 in UK Campsites & Touring #1

Just back from Knaresborough. We arrived Thursday , a little early we thought at 1135 for our 12 noon Book in time as per our welcome email from the club. We were quite prepared to wait till 12, we were not trying to get on early. However the female warden
insisted the arrival time was in fact 1 pm and made a huge show of wanting to show us the time in the caravan club book, she accepted that the email did say arrival at 12 but said this was because the club cannot change the email. Seems odd they can change
the time in a book with a massive print run but can't amend a generic email.

 I said I did not need to see the book and said i would wait till one if it was a problem, after much pretence at drama we were allowed in but was accused of trying to Gain  unfair advantage by arriving early. Unfair advantage, my god, the site was a third
empty on Thursday. Come on caravan club, think of customer service and get in the modern world. !!!