Kampa awnings

glluk
glluk Forum Participant Posts: 1
edited September 2015 in Parts & Accessories #1

I feel the need to make members aware of a posible issue with the Kampa Rally Pro awning.

Our awning, pole type, is only four years old and had moderate use. All the tape anchor points for the clips, rubbers and guy lines have rotted. The rest of the awning is in good order. On contacting Kampa, the customer service man went quiet and said it
was posibly due to the UV of the sun. The only remidy he offered was the contact name of the company who carries out their repairs. He agreed to pass my thoughts of inadequate research and/or quality on.

When contacted, the repair company said this was not the first case they had heard of.

Repair and courier costa add up to about £100

Surely materials should last more than this time given appropriate care and average use