Excellent service from Dealer and Supplier
We ordered a new Rollaway awning on Saturday afternoon from Jacksons of Arley (Coventry/Nuneaton). Monday morning we had a phone call from Quest to arrange delivery. Tuesday, awning delivered. A couple of questions from me about stuff which I thought was missing from the two parcels, sent after 6pm. I had a response from them before 9pm telling me where the items I had missed were located - lo and behold, they were there all the time.
Now that's what I call service. Excellent service from both Jackson of Arley, who not only were efficient in processing the order, but also gave me a small discount as I was a Caravan Club member; and Quest, who not only got the delivery out as soon as was humanly possible, but also answered my questions in super-fast time, out of hours.
Just thought you would like to know this. So many times do we hear the 'bad press' side of caravan/camping shops and suppliers, I thought it would be good to let people have some good news about them. Both these companies are really worth dealing with, IMHO. - they have not paid me to say that either - if only.....
David