Caravan and Camping Club change in arrival times
Comments
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Dunelm said:- I find that the CCC offers equivalent European personal and vehicle breakdown cover at a more competetive price than CC Red Pennant and that the services receive equally high customer satisfaction comments.
I have been a member of the C&CC for about four years now and I have to say I have never come across any comments on their overseas travel insurance, good or bad. Even on other forums when the subject arises it seems that only Red Pennant, Britania and ADAC
are mentioned. Its a shame because it would be interesting to get some idea of what people think as an alternative to RP.David
Write your comments here...I based my post on letters I had read in CCC magazine - I took these at face value whilst accepting that CCC was hardly likely to publish negative comments.
I think that I have also seen positive comments in some motorhome magazines.
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Once again the C&CC have led the way with arrival and departure times, allowing all departures to be clear of the surrounding roads before arriving members appear.
All departures by !2.00 noon and no arrivals before 13.00 hrs sounds perfect.
Now if only the CC would copy the C&CC on this, and ensure that it happens, everybody would be happy.
K
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You've not read the C&CC policies either K?
7.1 - Pitches should be vacated by 12 noon on the day of departure. If the pitch is not required immediately, Customers may stay until 5pm in consultation and agreement with a member of the holiday site team. Please ensure you leave your
pitch clean and tidy on departure.
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Once again the C&CC have led the way with arrival and departure times, allowing all departures to be clear of the surrounding roads before arriving members appear.
All departures by !2.00 noon and no arrivals before 13.00 hrs sounds perfect.
Now if only the CC would copy the C&CC on this, and ensure that it happens, everybody would be happy.
K
..Mouth and info ?
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You've not read the C&CC policies either K?
7.1 - Pitches should be vacated by 12 noon on the day of departure. If the pitch is not required immediately, Customers may stay until 5pm in consultation and agreement with a member of the holiday site team. Please ensure you leave your
pitch clean and tidy on departure....Descrecion rules again
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I based my post on letters I had read in CCC magazine - I took these at face value whilst accepting that CCC was hardly likely to publish negative comments.
I think that I have also seen positive comments in some motorhome magazines.
Dunelm
Thanks for the reply. Whilst I scan the letter pages of both Club magazines I must have admit that I have not seen much about their overseas insurance. The opposite seems to be true of Red Pennant. I have also met several people abroad who have been helped
by RP. Perhaps in time. with the aid of their new forum, more stories will come to light?David
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With regard to allocation of pitches, I have always had pitches allocated, but I don't have much experience of C&CC sites. The experience I have had is generally confined to BH weekends when we have requested to be pitched with a group of friends we go
with. If they allocate certain pitches to groups, it stands to reason that these pitches would not be available to others, therefore individual pitch choice must be limited to some extent - at least on the occasions we have visited.The change of arrival time will effect some of our plans when we go to Conkers over the Mayday BH.
David
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Despite all these claims that the C&CC do not allocate pitches I have never been on a C&CC site where my pitch has not been allocated and I have never been allowed to change even after a polite request.
It's no different from many commercial sites in that respect. It isn't a huge issue and wasn't the reason that I dropped my membership
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It's almost certainly down to the site managers we came across. Not a great advert for a club that prides itself on friendliness I'm afraid.
Again - not an issue. It's only marketing and it was only a rather expensive pitch on a rather average site or two.
I'll be using a C&CC site later this year as I've very few other options so it will be interesting to see all these changes
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I can't say it has happened to us more than once Jayess and that was at Moffat where it was extremely busy and it was getting difficult to fit all the van sizes and types on to suitable parts of the site. Usually we now book a hardstanding and get shown what's available.
edit I find the wardens are usually friendly and they build up a customer relationship by taking people round. The C &CC wardens are often more visible, walking round the sites more often. I'm quite happy with finding my own pitch the CC way too.
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I have been unlucky on C&CC sites. I know I have. From the scruffy pitches to the grumpy managers I know it was purely down to luck it's just one of those things and as I say - it wasn't the reason we dropped the C&CC. A pitch is a pitch and it's all I
want from a siteI'm hoping I have more luck in June
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Despite all these claims that the C&CC do not allocate pitches I have never been on a C&CC site where my pitch has not been allocated and I have never been allowed to change even after a polite request.
It's no different from many commercial sites in that respect. It isn't a huge issue and wasn't the reason that I dropped my membership
Write your comments here...
I notice that you do not state when you left CCC. It is true that the CCC staff used to allocate pitches but,as has been clearly stated elewhere, this policy no longer is standard. It was probably a couple of years or so ago that the policy changed. We stayed on at least 6 CCC sites last year and on every one we had a choice of pitches. Please re-read the opening part of Bolero Boy's posting. That is what happened with us and we were shown areas/pitches as we went round the site in our campervan until we found one we wished to have. On some pitches where there were loads of space we could site our campervan anyway we wanted - sideways, forwards or backwards providing we left the requisite space between us and the adjacent pitch.
As I stated on an earlier post it is important that any comments and criticism are based on current policies.......and reality. I do not understand why people insist on making untrue, irrelevant and out of date comments about things of which they have no current knowledge. Maybe it's a case of don't let truth get in the way of a moan about something which happened in the past and no longer applies.
I wonder if those who wrongly and negatively insist that the CCC allocates pitches have ever stayed at Crystal Palace CC site where pitches are usually allocated. Only once when the site was virtually empty were we told to choose a pitch there. I don't see that as a problem.
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Despite all these claims that the C&CC do not allocate pitches I have never been on a C&CC site where my pitch has not been allocated and I have never been allowed to change even after a polite request.
It's no different from many commercial sites in that respect. It isn't a huge issue and wasn't the reason that I dropped my membership
Write your comments here...
I notice that you do not state when you left CCC. It is true that the CCC staff used to allocate pitches but,as has been clearly stated elewhere, this policy no longer is standard. It was probably a couple of years or
so ago that the policy changed. We stayed on at least 6 CCC sites last year and on every one we had a choice of pitches.
Please re-read the opening part of Bolero Boy's posting. That is what happened with us and we were shown areas/pitches as we went round the site in our campervan until we found one we wished to have. On some pitches where there were loads
of space we could site our campervan anyway we wanted - sideways, forwards or backwards providing we left the requisite space between us and the adjacent pitch.As I stated on an earlier post it is important that any comments and criticism are based on current policies.......and reality. I do not understand why people insist on making untrue, irrelevant and out of
date comments about things of which they have no current knowledge. Maybe it's a case of don't let truth get in the way of a moan about something which happened in the past and no longer applies.I wonder if those who wrongly and negatively insist that the CCC allocates pitches have ever stayed at Crystal Palace CC site where pitches are usually allocated. Only once when the site was virtually empty
were we told to choose a pitch there. I don't see that as a problem.If we are going down the patronising route then please re-read mine where I said I'd been unlucky and that it wasn't a huge issue
I have missed a year of membership so well within the timescales in your post.
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There are some C&CC sites that do still allocate pitches, but that is because they are very popular sites, e.g. Moffat. However, there is flexibility and if you don't like your allocated pitch and there is an alternative available, we have found it has
been no problem to change. We don't mind being given a pitch, as sometimes being given a choice causes differing as to which pitch to go for. I don't like the C&CC change of a later arrival time, but that is probably because we are used to factoring in the
time when planning the journey and now need to add an hour when using a site. Like an earlier poster the earlier in the day we can leave home the better for a hassle free departure, but we can always find a layby to park up in. What seems to have annoyed
a lot of posters on the C&CC facebook page is the fact that even up to last week they were still showing Noon as a pickable arrival time on the onsite booking system. They could have made the annoucement but given a date in advance when the changes were taking
place, not announce on the day they implemented it. But we are only occasional site users, preferring rallies and CLs/CS/s, so it is a minor inconvenience. And like their pricing structure change which caused a major furore it will all die down and probably
won't impact on their sites usage given that occupancy was up last year.0 -
Now here's a forward thinking, flexible, non jobworthian idea from the C&CC! I guess this discretion is rightly only permitted when circumstances allow, like on some commercial sites too!
"Pitches should be vacated by 12 noon on the day of departure. If the pitch is not required immediately, Customers may stay until 5pm in consultation and agreement with a member of the holiday site team. Please ensure you leave your pitch clean and tidy
on departure."0 -
Not sure whether this is relevant, but have booked Bath Chew through the CC and found out the earliest arrival time is 2.00pm. As I live about 2 hours away I will waste the whole morning to get the timing right. Now I am wondering whether the arrival time,
will cause more congestion, with everyone wanting to maximise their afternoon. My natural tendancy is to target 2.00 and I wonder whether others will do the same.0 -
Not sure whether this is relevant, but have booked Bath Chew through the CC and found out the earliest arrival time is 2.00pm. As I live about 2 hours away I will waste the whole morning to get the timing right. Now I am wondering whether the arrival time,
will cause more congestion, with everyone wanting to maximise their afternoon. My natural tendancy is to target 2.00 and I wonder whether others will do the same.I wouldn't go if the arrival time is after 2pm by the time you get set up the afternoon has gone.
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Not me Mr H. A morning spent travelling is a morning wasted for me. I aim to arrive around 6pm so all the queues are over. It gives me time at home I can do something with or perhaps an early finish at work.
If there's a suitable NT property on the way we occasionally park there and have a look round.
The very last thing I aim for is to arrive when the site opens. I did it once and never again
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I remember Chew Valley the last time it was on the cc network,it had some "funny" regulations,then they left to "go it alone"but appeared again as an AS a couple of years ago,maybe the draw of cc members and the advertiseing brought it back ,I notice it
is also Adults Only,which even though we are now only touring as a couple will not use ,as it is not in the ethos of what we understand
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Jayess I think you would have to reconsider if going to Bath Chew as the latest arrival time is 6pm. Happy though you would arrive later, as this would help reduce the congestion likely at 2.00pm.
If the latest time is 6 that is perfect for me. That's my target time whether it's a short or long stay.
It's the congestion that puts me off. That and the racing for a pitch on CC sites but on C&CC the waiting to check in can be longer.
No - it's not for me. I prefer a more relaxed start
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