Bradcot "Modul-AiR"

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  • navarac
    navarac Forum Participant Posts: 2
    edited September 2018 #62

    To continue the tale - Bradcot repaired and returned the awning. The second time we used it after repair, it developed what seemed to be a slow puncture, deflating in an hour or so. Yet again, a trip away has been spoiled by losing the extra space to entertain family and friends that Bradcot give in their brochure as a primary reason for purchase. Not to mention all the hassle associated with having to pack it away and find space for all of the items normally set out in the awning. And the dealer still insists that they will not be giving me a refund.

  • Nogger1
    Nogger1 Forum Participant Posts: 16
    edited October 2018 #63

    It’s nice but not nice to know that other campers are having problems with Bradcot porch awning ,I bought mine in June 2016 used it about 5,6 times ,each time it’s been a nightmare getting the sides flush with my van ,I’ve followed the original instructions and the most up to date ones ,still no joy ,even taking special care with making sure the footprint is square to the van and that the two nearest corners are slightly under the van and the Velcro fixed as per instructions,but the Velcro is always coming apart and I have to keep trying to reattach,and that’s very hard to do with it all inflated ,so you have to slightly deflate ,my last two outings my awning has looked terrible ,the main beams are bellowing out side ways and it looks a total mess ,I’ve deflated repegged each time I have used it and still very disappointed and if I can part exchange for a different make as mentioned previously, this is what I will do if I don’t get any satisfaction on my next venture 

  • BRADCOT
    BRADCOT Forum Participant Posts: 17
    edited October 2018 #64

    Hi navarac,

    Have you contacted us directly about this issue?

    We rarely repair the inflation system within the awning opting to replace the entire system within is preferable. Slow leaks could emanate from a number of places and can take ages to locate from exactly where. As such replacement is the most cost effective and less time consuming for the customer method. Once a system is replaced we then test the unit for a minimum of 24 hours, more often than not for 48 hours.

    Upon first use after replacement you can experience what would appear to be a small loss of air which is simply the bladder within filling out its carrier just as it would from new.

    If the problem persists please get in touch with us directly. We will keep the selling dealer in touch with events so as not to breach your consumer rights.    

  • BRADCOT
    BRADCOT Forum Participant Posts: 17
    edited October 2018 #65

    Hi Nogger1,

    If the Velcro at the top of the packer (the foam pads at each side next to the caravan) is coming apart you are missing a crucial point within the instructions.

    The back pole is contained within a pocket at the top of the packer and the foot of that pole is to be located into a pegging ladder at the bottom of the side panel. You will note that there are two pegging ladder fixing clips at the bottom back corners fitted within the same piece of black webbing, one is for the foot of the pole to attach to the other is for pegging to the ground.

    This ensures that there is little or no strain applied to the Velcro at the top, the strain exerted by the pole under tension being taken by the pegging ladder and the pocket. The Velcro is fitted only to eliminate draughts, it is a touch and close fastener only.

    I attach a photo showing the method which should help?  

     

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
    1000 Comments
    edited October 2018 #66

    Presumably not at CC site (above) .... far too much grass 🙄🙄

  • Nogger1
    Nogger1 Forum Participant Posts: 16
    edited October 2018 #67

    I have pegged exactly as you have shown in you photo ,and still not happy with the fit ,I would also like to know , in the instructions it states that when pegging under the van ,make sure you use the same ladder run on the rest of the pegging around the awning , I cannot se this been practical if it’s an uneven pitch as I was on in Whitby ,

  • Nogger1
    Nogger1 Forum Participant Posts: 16
    edited October 2018 #68

    I would still like to know ,why is the end roof beams bulging outwoods ,it looks so unsightly 

  • wedgy
    wedgy Club Member Posts: 429 ✭✭✭
    edited November 2018 #69

    Done waste your time, the beams are too long and you will never get a decent fit. Trade it in for a Kampa 👍

  • Nogger1
    Nogger1 Forum Participant Posts: 16
    edited November 2018 #70

    I agree Wedgy,have you had one of these awnings?

  • wedgy
    wedgy Club Member Posts: 429 ✭✭✭
    edited December 2018 #71

    Hi Nogger1  sorry for the delay in response, if you scroll back through this thread you will see my issues with this product. I was extremely disappointed as I thought I was getting a top of the range awning which would last a long time however I found it impossible to achieve a fit to the side of the van and its rather maddening to see that Bradcot have not modified the length of the awning beams to cure this problem and they persist in prolonging the purchases misery by not owning up to the problem. Trade in a get the Kampa Rally Air Pro !!

  • Nogger1
    Nogger1 Forum Participant Posts: 16
    edited March 2019 #72

    I must say just erected our 260 modul and it’s the best it’s ever fitted to our van ,and that is with one of the sides over a locker ,having said that one of the side roof beams still buldge out side ways badley  and the opposite side buldging but not as bad 

  • Nogger1
    Nogger1 Forum Participant Posts: 16
    edited August 2020 #73

    I purchased the 130 extension a few weeks ago making my awning a 390 ,,I thought it might make things better ,how wrong I was ,

    the new extension beam is worse than both the beams were on my 260 base that I bought new in June 2016 I have taken photos of the problem returned the extension back to Wanderhome who is sending it back to Bradcot for investigation ,apparently the bladder was not in the correct position, is there excuse ,hopefully will pick the extension up this week and will try it all again next week in the lakes  but I don’t have much faith .

    i sent  an email to Bradcots over the situation two weeks ago NOREPLY that’s nice of them 

     

     

     

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