Consumer advice - New Motorhome
I have just purchased my very first brand new motorhome. My sister and I have planned to tour for many years so was very excited to take delivery. Unfortunately my dream soon faded away as immediately on delivery and the next few hours afterwards many faults
became apparent. I have taken photos of what I found and listed them and sent them to the dealership and a copy given along with a memory stick to the driver who came to take it away. To cut a very long story short the motorhome has been collected and returned
to the dealership where it was purchased from for them to look at and report back. initially with only a few minor faults they said they would rectify and return and that some compensation would be given but that was prior to them actually seeing the problems
for themselves. I have already had to cancel a cc club booking but I have already planned, booked and paid for a month long tour of Wales starting on the first of June. Is there anyone out there to give me some advice as to what I should do next or who I
could contact to find out where I stand before before discussions start with the dealership. Any help or advice you can give me would be very much appreciated. I was so excited to be starting my adventure and joining all you guys on the road, but it seems
to be fading away! Please help if you can. Thank-you