Dead - Ventura Pro Caravan Club Edition
DEAD - Ventura Pro Caravan Club Edition
(S6450 CC 7" LCD screen) £399
We have a 3.5 ton 8 meter motorhome and was lead up a farm track on the way to a CC site by our Tom-Tom so we thought it about time to try the CC Snooper.
We purchased it a month prior to a long trip down to southern Italy so we had time to learn to use it. We found it easy to use and it did what it says on the tin. But we never were able to get the TCM to work
On our trip to Italy we found it worked very well taking us to a new camp each night. BUT on the way home we visited a camping stopover in the centre of ROME and just before we got there are troubles started, the Snooper stopped working, we rang the help line and was told to connect it to the internet and update it! We are in the middle of Rome and our cables are at home with my computer, 1000 miles away! they said don’t worry just reset it and it will work again.
After resting and restarting it 20 or30 times we ended up with a completely DEAD Snooper, in the centre of Rome. We got home on my wife’s Apple i-phone using the map app.
On return we rang the help line again, and thy tell us “oh yes is a software fault we know about, download this patch and it will fix it” we download it and guess what - DEAD Snooper - OK they say we will collect it and see what’s wrong.
Until it went dead we were happy with it, but having spent £400 on the top of the range Sat-Nav, we are not happy with the purchase and expect to see some sort of backup within the machine, like a spare card which holds all the information as a backup.
We are off on another long trip in France soon and the Tom-Tom will be coming as a spare! 