Just attempted to ammend a booking made last year before the new improved system came into being. I needed to move the departure date back one day however no matter how I tried the system would not let me complete the process and offered random banners saying profile insufficient or guest details required or partners date…
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Hi all, just back from a great week away and wanted to leave a positive review of the site, but am unable to see how to do this, I have looked on FAQs, which just says to 'go click on the site name, but this doesn't work.... any ideas?
If I amend a location on a booking made under the old system and keep the exact same dates does the amendment then incur a deposit and the "new" price. I am aware that this type of amendment has to be done via the HQ booking department on the phone however they are not open at weekends which is another issue in itself. If…
The new website does not seem to let you find specific directions to sites and reviews if you search through the UK Club sites drop down. Wanting this for a specific site I did receive good help from head office and this is still available, but just not linked to the booking search. You need to type the name of the site…
Hi can anyone answer this please as I can't find it in the FAQ's. Before the new system was introduced we booked our Easter stay, obviously without the deposit. Hubby has been ill and he is waiting for surgery. Coming up to the now critical deadline of 21 days we need to make a decision whether to go or not. As the site is…
The majority of our UK Club campsites are open across the UK and we can't wait to see you! However, snow and adverse weather has unfortunately affected some campsites. Please visit camc.com/beforeyoutravel for full details of campsites which are currently closed. We will contact you directly if we have to close a campsite…
We have been trying to pay for club wifi over the past few days and on two different sites. Every time we try, the message of not being able to verify our CVC is returned, even on different cards. Having phoned the helpline they have given us a couple of free 24 hour access periods (so the wifi does work!) after suggesting…
Afternoon, i am trying to find out the policy now with the new booking system, if we book a site during december and pay the deposit what happens if it snows and we are unable to travel does that mean we would loose our deposit? as it would be less than 21 days.
Just had an email from the Club saying they are extending the ANPR experiment, originally at Clachan, to three further campsites during the course of the year. Southland on the IOW, Bourton on the Water and Lady Margaret's Park. See here David
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